Does Fire & Ice Heating & Cooling handle emergency HVAC repairs?

Yes. Reviewers describe prompt call responses and Jeff arriving when promised, suggesting emergency availability.

Can I get a same-day appointment for furnace or AC issues?

According to reviews, the team finds time to fit customers in when they need help quickly.

What HVAC brands or systems does this contractor service?

Reviewers mention furnaces, HVAC systems, gas ovens, boilers, hot water tanks, and AC units.

Is the pricing fair compared to other contractors?

Multiple reviewers explicitly call out fair pricing, with one noting Carl "wasn't taking advantage of us."

How does Fire & Ice handle AC installation?

One reviewer describes Karl delivering and installing her AC unit with respect, kindness, and timely completion.

Who should I ask for when scheduling furnace service?

Reviewers frequently recommend Jeff as a knowledgeable, professional technician for furnace and HVAC needs.

Fire & Ice Heating & Cooling

Heating contractor

5.0(22 reviews)

(585) 384-6101

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About Fire & Ice Heating & Cooling

Fire & Ice Heating & Cooling serves the Rochester area with a perfect 5-star rating across 22 verified reviews. Customers describe the company as a family-run operation that delivers honest, reliable heating and cooling services. Reviewers consistently mention scheduling ease, fair pricing, and work they can trust in their homes.

What distinguishes this contractor is the personal attention customers receive from a small, knowledgeable team. Multiple reviewers highlight Jeff as their go-to technician for furnace, HVAC, and gas oven needs, noting his expertise and genuine care for customers. The company accommodates same-day appointments and responds quickly to service calls.

Reviewers recount specific positive experiences: Sienna Montague praises fast arrival, great work, and amazing pricing. Eric Woehr describes Carl as someone who wasn't "taking advantage" of them during a furnace replacement. Gail Daitz notes Karl's respectful, kind approach when delivering and installing her AC unit. Justine Fox recommends the team to her real estate clients for reliable, honest service.

What Customers Say

All 22 reviewers award 5 stars, with Jeff, Gabrielle, Carl, and Karl named across multiple reviews. Customers consistently mention fair pricing, same-day availability, and the team's responsiveness to emergency calls.

5.0 · 22 reviews

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