Harris Heating and Cooling Services, Inc.

Harris Heating and Cooling Services, Inc. operates from Rochester, New York, delivering HVAC sales, service, and installation to residential clients throughout the greater Rochester metro area. Rob Harris, the owner and principal technician, has built the company into a operation serving the community for approximately a decade, earning a 4.9-star average across 66 verified customer reviews. Homeowners in Rochester and nearby neighborhoods consistently recommend the company for both routine maintenance and urgent heating and cooling needs.

What distinguishes Harris Heating from other contractors is Rob Harris himself. Multiple reviews highlight his diagnostic skill as exceptional, he identified furnace problems before arriving at a customer's home based on the initial call description. He takes a pragmatic, honest approach, recommending repairs over replacement when feasible, and refused to upsell a rental property owner an expensive high-efficiency furnace when a simpler solution would work. Rob personally handles service calls and partners with a helper for larger installations, maintaining direct involvement from assessment through completion.

Customer stories from reviews illustrate this hands-on commitment. When one family returned from travel to find their basement flooded and their furnace and water heater destroyed, Rob arrived within an hour of their morning call, sourced replacement equipment by early afternoon, and had both units installed and running before evening, all while cancelling his scheduled appointments to ensure they had heat before overnight temperatures dropped near zero. A rental property owner called Saturday morning expecting a full furnace replacement; Rob's assessment revealed a less costly solution, saving her thousands. These scenarios reflect a technician who prioritizes homeowner welfare over revenue.