Heating & Cooling

Heating & Cooling has earned 32 five-star reviews from Rochester homeowners, establishing a reputation as the contractor to call when other companies won't answer the phone. Operating from Monroe County, the team specializes in servicing the region's aging housing stock, handling systems that dates from the 1920s through modern high-efficiency equipment. Whether it's a furnace failing on a frigid January morning or a full system replacement, the crew arrives prepared to assess and resolve the issue the same day.

What distinguishes this contractor is their commitment to honest diagnostics over upselling. When Rob inspected a furnace that another company claimed had a damaged heat exchanger, his careful assessment revealed the component was actually operating fine and still under warranty, saving the homeowner an unnecessary $5,000 replacement. The team installs high-efficiency systems featuring advanced components like integrated water pumps and whole-home humidity control, and they stand behind their work with clean installations that leave no mess behind.

Homeowners recount specific technicians by name. Brent Smith describes Rob rushing out on a 10-degree day when his 30-year-old furnace failed, getting the family back up and running within the hour. Sarah Sevedge credits Harmon for completing her 1920s home's first central air installation within 10 days of the quote, beating competitor pricing. Both Rob and Quinn performed the install, with Ashley coordinating the scheduling, homeowners describe the team as pleasant to have working in their homes.