Heating & Cooling

Heating & Cooling has served the Rochester community as a family-owned heating contractor for over two decades, building a reputation on honest pricing and reliable service. All five publicly verified reviews award the company a perfect 5-star rating, with customers praising both the fair cost structure and the consistent quality of workmanship. The company maintains standard business hours seven days a week, offering weekday service from 7 AM to 8 PM and weekend availability from 9 AM to 7 PM. While the company's primary service area centers on Monroe County and surrounding Rochester neighborhoods, the business has built strong word-of-mouth referrals from satisfied customers who value the straightforward, no-surprise approach to heating system diagnostics and repairs.

Without a branded website or manufacturer partnerships documented in available materials, Heating & Cooling distinguishes itself through responsive customer service and transparent pricing, a theme that appears repeatedly across all client feedback. The company appears to focus on residential furnace service and heating system maintenance rather than specialized indoor air quality installations or commercial refrigeration work. This focus allows the owner and technicians to maintain competency across common heating equipment brands without diluting expertise across too many trade categories.

Customer scenes reveal the human side of this contractor. When Renee Sevor's furnace failed to ignite the night before Thanksgiving, technician Chris Fiore arrived Friday morning, outside normal holiday service expectations, and restored heat in just 30 minutes at a reasonable rate. Reviewer Zarex Jim M Villanueva highlights owner Darko and the team's competency, calling the service trustworthy and organized. Mark, another named technician, receives consistent mention for honesty in pricing and straightforward communication, with one reviewer noting he is "a very open and an honest worker" who offers fair prices.