Heating & Cooling

Heating & Cooling operates as a Rochester-area heating contractor with a perfect 5-star rating across 4verified client reviews. The business is owner-operated by Chuck Harris, who goes by Metro Heating & Cooling in the local market. Serving homebuyers across Monroe County, the company handles furnace and air conditioning replacements for properties in Brighton, Fairport, and surrounding neighborhoods. Clients consistently praise the straightforward approach: no unnecessary upsells, transparent pricing, and work areas left clean after completion.

What distinguishes Heating & Cooling is the rapid response protocol and commitment to seeing jobs through completely. Don Sherman's review documents a full system replacement including ductwork modifications that improved second-floor airflow throughout the entire house, a detail many installers skip. Benjamin L.'s account confirms the company's answering service connects directly to Chuck, who arrived within 30 minutes on one of the coldest nights of the year. The team specializes in Rheem equipment installations and stands behind their work with follow-up visits to ensure lasting performance.

Customer stories reveal the value of calling this contractor for urgent situations. Peter K. describes an emergency weekend call where Chuck restored heat at no additional charge after a furnace failure. Benjamin's furnace was turning on without igniting, and Chuck diagnosed the issue in minutes, returning the next day with a replacement part to prevent recurrence. Don Sherman specifically mentions recommending the company to a friend in Fairport who later had Metro install a new Rheem heat pump system.