Kei's PCs

Kei's PCs operates as a computer repair service in Rochester, New York, specifically serving the Greece neighborhood at 1719 Stone Road. The business holds a 4.4-star rating drawn from 14 customer reviews, reflecting consistent service quality in the local market. Their team handles computer repairs, custom-built systems, and routine maintenance for residential clients throughout the Rochester area.

What distinguishes Kei's PCs is their commitment to flexible, customer-oriented service. The business offers same-day repairs when possible, as evidenced by a reviewer who received iPhone screen replacement within hours of drop-off. Their technicians provide video-call assistance for setup issues at no charge, demonstrating a willingness to resolve problems through the most efficient channel. The shop handles custom computer builds and component-level motherboard repairs, capabilities that require specialized technical skill beyond standard repair shops.

Customer experiences highlight technician Kieran by name in multiple reviews, with scenarios including rapid turnaround on a shattered iPhone screen, remote assistance setting up a new Dell computer, and diagnosing a persistent restart issue. One reviewer noted the technician stayed past closing hours to ensure same-day pickup, while another praised the team's ability to fix motherboard problems that other shops could not resolve.