Marty's Heating & Cooling

Marty's Heating & Cooling serves Rochester, New York as a heating contractor with 18 customer reviews averaging 4.6 stars. The business operates without a published website, and customers discover the company primarily through personal referrals from satisfied clients. Service calls extend throughout the Rochester metro area, addressing residential heating and cooling needs for homeowners facing equipment failures and routine maintenance.

This contractor distinguishes itself through a no-pressure approach that emphasizes transparency and thorough diagnostics. Reviewers specifically mention the team identified additional issues that previous contractors had covered up, without pressuring homeowners into unnecessary repairs. The business offers same-day emergency service during weekends and extreme weather events, and technicians follow up with customers after repairs to confirm systems are performing correctly.

Multiple reviewers describe specific scenarios demonstrating the company's responsiveness. Tracy Talmadge's blower motor failed during sub-zero temperatures, and Marty arrived the same day to provide temporary fixes until a replacement part arrived Monday, checking in throughout the weekend. Brian Finch contacted the company at 9:22 am on a Saturday morning, and the team resolved his 35-year-old furnace ignition issue by 11:30 am. Jim Kuhn detailed how the crew worked to preserve his aging air conditioner before recommending replacement, then installed a new system while leaving both interior and exterior spaces cleaner than they found them.