New Horizons - Heating, Electrical, Plumbing. AC

New Horizons serves residential and commercial customers across the Finger Lakes region of New York, including Livonia, Avon, Geneseo, Canandaigua, Dansville, Victor, Brighton, Pittsford, Fairport, and Henrietta. The contractor holds a 5.0-star rating from 4 client reviews, with services spanning plumbing, heating, air conditioning, and mechanical systems. Operating from Rochester, NY, the team provides both installation and repair work for properties throughout the surrounding communities.

The contractor distinguishes itself through partnerships with respected HVAC equipment manufacturers including Buderus, Ruud, WeatherKing, and Bosch. Service offerings extend to ductless AC systems, conventional and oil boilers, furnaces, and mini-split heat pump installations. The business also handles plumbing projects including sewage and waste line work, positioning them as a multi-trade contractor capable of addressing complex mechanical systems for both residential and commercial clients.

Customer reviews highlight technician Matt as particularly responsive and knowledgeable. One reviewer noted Matt was the only vendor to respond within an hour of a Home Advisor request for AC repair. Another client described working with Matt on multiple occasions including septic plumbing issues, water heater replacement, boiler pump installation, mini-split heat pump setup, and AC repairs, emphasizing that he does not recommend unnecessary services. A third review mentions same-day furnace repair with reasonable pricing.