Pride Commercial Appliance Service

Pride Commercial Appliance Service operates in Rochester, New York, maintaining a 3.9-star rating across 23 customer reviews. This commercial-focused repair shop serves businesses throughout the Rochester metro area, including Fairport and surrounding communities, handling equipment for hospitality venues, public institutions, and private facilities. Their service window spans Monday through Thursday, 8 AM to 4:30 PM, with Friday through Sunday reserved for emergency callback availability.

Without a web presence to detail specific brand partnerships or certifications, the business differentiates itself through the consistent language in customer feedback: reviewers describe the technicians as knowledgeable, professional, and respectful of client spaces. Multiple five-star reviews specifically mention adherence to safety and sanitation protocols, suggesting a level of operational rigor valued by commercial kitchen operators. The positive feedback loop between successful repairs and repeat service calls indicates established relationships with area businesses.

Customers sharing detailed experiences highlight the breadth of commercial equipment serviced. Karl Neubauer mentions handling numerous commercial appliance issues, while Claudius Scott specifically references kitchen services in a facility context. One reviewer recounts a training opportunity that provided visibility into company operations, describing the technicians as among the best in the industry. The sole one-star review documents a prolonged ice machine repair involving multiple service visits, with the final outcome reflecting customer dissatisfaction over troubleshooting approaches and final recommendations.