Residential Plumbing Solutions

Residential Plumbing Solutions serves Rochester, New York, and surrounding communities with a 5-star rating across 56 verified reviews. The business operates as a plumbing and heating contractor, addressing residential emergencies and routine service needs throughout the region. Reviewers consistently mention the team handles water heater repairs, septic system issues, gas pipe maintenance, and flood-related emergencies.

The company differentiates itself through responsive emergency availability and transparent pricing practices. Multiple reviewers note same-day or next-day scheduling, with technicians arriving prepared to work despite unexpected challenges like power outages. The team prioritizes completing repairs correctly on the first visit, with reviewers specifically appreciating that no unnecessary upselling occurred during service calls.

Customers frequently mention Jorge by name, describing him as the primary technician who arrives for emergency calls. One reviewer recounted Jorge responding to a weekend emergency when other contractors referred the call to him, arriving promptly and working through the situation transparently. Another customer described Jorge and a team member replacing a water heater during a power outage, improvising solutions and remaining on-site until everything functioned properly. A third reviewer noted Jorge handled a significant basement flood, completing all repairs and cleaning up the mess while maintaining professional demeanor throughout.