Roc Industrial LLC

Roc Industrial LLC maintains a 4.9-star rating across 35 reviews in Rochester, NY, where they specialize in industrial electronics repair rather than traditional residential HVAC services. This company serves manufacturing facilities and industrial operations throughout the Rochester metropolitan area and surrounding cities including Buffalo, Syracuse, and Albany. Their expertise centers on diagnosing and restoring complex electronic control systems that keep production lines moving.

What distinguishes Roc Industrial from typical equipment suppliers is their willingness to tackle repairs on legacy equipment that other shops refuse to touch. Multiple reviewers specifically mention the team restored drives from the 1980s that no other repair facility would accept. They provide turnaround times of approximately two weeks from shipment to return, and one reviewer noted they even supplied a backup PLC program alongside the repaired unit as a precaution.

Customers consistently mention specific team members who exceeded expectations. Ahmad received recognition for going above and beyond to test and ship a critical part to keep a facility operational. Bryce was praised for repairing an Omron PLC and providing program backup. Another technician guided a reviewer through the repair process via phone, walking them through each step. A reviewer described the team as able to work magic on unavailable receiver units, getting them functioning again when replacement was impossible.