Rochester Industrial Services, Inc.
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About Rochester Industrial Services, Inc.
Rochester Industrial Services, Inc. operates as an industrial equipment supplier and repair specialist in Rochester, NY, maintaining a perfect 5.0-star rating across 21 verified client reviews. The company offers extended service hours from 8 AM to 8 PM seven days a week, providing accessibility for businesses with demanding operational schedules. This high volume of feedback with unanimous positive ratings indicates consistent service delivery and customer satisfaction within the regional industrial equipment market.
What distinguishes this company is their dual capability as both an equipment repair facility and a supplier of quality used industrial machinery. Reviewers specifically mention the company's willingness to understand individual application requirements before recommending equipment, rather than pushing premium products. Their expertise with ultrasonic welding equipment and industrial machinery repair creates a specialized niche that general equipment suppliers do not typically offer.
Customer stories from reviews reveal specific positive experiences with the company's technical team. One reviewer describes receiving guidance from a team member who took time to understand their application needs and sourced equipment at approximately half the cost of competing quotes. Another client recounts how the company proactively offered a better solution when initial equipment selection encountered technical challenges, demonstrating responsive problem-solving rather than simply completing a transaction.
What Customers Say
21 reviews all award 5 stars, with multiple reviewers emphasizing quick turnaround times and communication throughout the repair or purchase process. Several customers specifically mention receiving honest assessments about equipment fit rather than being sold premium options.
Working Hours
| SundayToday | 8 AM–8 PM |
| Monday | 8 AM–8 PM |
| Tuesday | 8 AM–8 PM |
| Wednesday | 8 AM–8 PM |
| Thursday | 8 AM–8 PM |
| Friday | 8 AM–8 PM |
| Saturday | 8 AM–8 PM |
Services
Industrial Equipment Repair
Repair services for ultrasonic welders and various industrial machinery with quick turnaround times.
Used Equipment Sales
Sourcing and selling quality used industrial equipment including ultrasonic welding machines at competitive prices.
Equipment Application Assessment
Technical evaluation to match equipment to specific customer application requirements before purchase.
Diagnostic Services
Identifying equipment issues and determining whether repair or replacement best serves the customer's needs.
Parts Sourcing
Access to replacement components for industrial equipment repairs, with ability to source difficult-to-find items.
Preventive Maintenance
Services to maintain industrial equipment functionality and extend operational lifespan.