Sears Appliance Repair

Sears Appliance Repair serves Rochester and the broader Monroe County area with appliance repair services, earning a 4.6-star rating across 52 customer reviews. The business operates seven days a week from 7 AM to 11 PM, providing flexible scheduling for homeowners dealing with unexpected appliance failures. As part of the Sears Home Services network, technicians bring manufacturer-level training to diagnose and repair major household appliances including washing machines, dryers, refrigerators, and ovens.

The company handles warranty-covered repairs for select home warranty programs, offering customers an alternative when their existing service contracts prove difficult to navigate. Technicians arrive with the capability to assess whether an appliance can be economically repaired or needs replacement, providing honest recommendations that help homeowners make informed decisions about continued repair versus new appliance purchase.

Reviewers have specifically named technicians who delivered positive experiences: Kenny completed an efficient, professional repair under warranty service; Kevin provided timely updates throughout the repair process and communicated clearly with the homeowner; McLeod arrived on schedule and completed the work order even when the dryer could not be repaired, ensuring the replacement claim could proceed. A reviewer noted the repair technician was knowledgeable about vent maintenance, pointing out the importance of keeping dryer vents clean for safety and efficiency.