Sears Appliance Repair

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About Sears Appliance Repair
Sears Appliance Repair operates in Rochester, New York, from a location at 1601 Penfield Rd Unit 34. The business holds a 4.5-star rating drawn from 144 customer reviews, reflecting consistent service across the appliance repair category. Technicians are available seven days a week from 7 AM to 11 PM, providing repair services for major household appliances throughout the Rochester metro area and surrounding communities.
What distinguishes this service provider is its connection to the broader Sears Home Services network, which enables access to manufacturer-specific parts and repair protocols for a wide range of appliance brands. The business handles both common appliance issues and specialized equipment, with reviewers mentioning repairs on premium brands including GE Cafe refrigerators and Zline gas ovens.
Customer feedback highlights specific technicians who have earned repeat visits from homeowners. Pat was praised for handling a stubborn stove problem across multiple service calls, demonstrating persistence on complex repairs. Tyler resolved a Zline gas oven issue in 30 minutes, described as clean and efficient work. William received recognition for calling ahead to confirm arrival times and maintaining a friendly demeanor throughout the service call. Curt and Kenny diagnosed a washing machine problem within approximately 15 minutes, arriving on time and maintaining professional conduct.
What Customers Say
Seven of eight sampled reviewers awarded 5-star ratings, with technicians Pat, Tyler, William, Curt, and Kenny each receiving specific praise for their technical skill or customer manner. The sole 1-star review cited an incomplete repair and frustration with automated scheduling rather than technician performance.
Working Hours
| SundayToday | 7 AM–11 PM |
| Monday | 7 AM–11 PM |
| Tuesday | 7 AM–11 PM |
| Wednesday | 7 AM–11 PM |
| Thursday | 7 AM–11 PM |
| Friday | 7 AM–11 PM |
| Saturday | 7 AM–11 PM |
Services
Refrigerator Repair
Service for refrigerator brands including GE Cafe, with diagnostics and part replacement for cooling issues.
Stove and Oven Repair
Repair of gas and electric ranges including stovetop burners, oven heating elements, and seal replacements.
Washing Machine Repair
Diagnostic and repair services for washing machine mechanical and electrical problems.
Dishwasher Repair
Fixing drainage issues, heating problems, and operational faults in dishwasher units.
Dryer Repair
Addressing heating failures, drum malfunctions, and electrical issues in electric and gas dryers.
Appliance Parts Replacement
Access to manufacturer-specific parts through the Sears parts network for brand-specific repairs.