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Claim This BusinessSimco Plumbing Heating & A/C LLC operates from Rochester, New York, as a full-service plumbing, heating, and air conditioning contractor. The business maintains 24-hour availability across all seven days of the week, serving residential customers throughout the greater Rochester metro area. With 33 customer reviews on record, the company holds a 3.4-star average rating. The listing categorizes primarily as a plumber, though the licensed and insured status signals capability in multiple residential trade areas. Potential clients seeking emergency service should verify licensing credentials directly, as the New York Department of State database search for this specific entity returned no immediate match on the name Simco Plumbing Heating & A/C LLC.
The company markets itself around three core promises: fast response times, reliable repairs, and affordable pricing. Website language references a no-fix, no-fee guarantee, meaning customers pay only for completed work. Service offerings span traditional plumbing concerns including drain cleaning, clogged toilets, leaky faucets, water heater maintenance, sewer line repair, pipe repair, garbage disposal installation, and sump pump service. The 24/7 availability represents the most distinctive operational characteristic in a market where many independent contractors maintain limited weekend hours.
Customer review accounts reveal mixed service experiences. One reviewer documented a same-weekend call regarding a leaking furnace that resulted in follow-up concerns about proper repair technique and potential safety hazards. Another reviewer described new construction damage during a service call where an extra hole was cut into drywall without consent. However, a contrasting five-star review from a different customer praised fast response and comparable pricing for AC and furnace repairs, characterizing the overall experience as highly recommendable. The technician named Don appears frequently across both positive and negative reviews.
Of 33 reviews, three named customers specifically praised responsive same-day or fast turnaround times, with one five-star reviewer highlighting comparable pricing to other quotes received. Negative reviews (3 total) predominantly cite unprofessional conduct, billing disputes, and incomplete repairs. The rating of 3.4 stars indicates a polarized customer base, with strong satisfaction balanced against significant complaints regarding communication and workmanship.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Professional drain clearing for kitchen sinks, bathroom drains, and main sewer lines using traditional methods.
Emergency clog removal, running toilet repairs, and toilet replacement installation services.
Faucet valve replacements, drip repairs, and fixture resealing for all bathroom and kitchen fixtures.
Water heater maintenance, repair, and installation including traditional tank-style units.
Sewer line inspections, leak detection, pipe patching, and full line replacement services.
New disposal unit installation, jam clearing, and replacement of aging disposal systems.
Sump pump installation, repair, and battery backup configuration for basement flood prevention.
Heating system repairs documented in customer reviews, covering furnace diagnostic and repair services.