Titan Heating & Cooling

Titan Heating & Cooling has served Rochester-area homeowners since 1987, originally operating as Feldman Heating & Cooling before its recent rebrand. The company holds a 4.9-star rating across 1,167 reviews, a near-perfect score indicating consistent quality. They serve the broader Rochester metropolitan area including Monroe County and surrounding communities, handling everything from emergency furnace repairs to complete system installations.

What distinguishes Titan is their deep specialization in boiler systems, including both water and steam variants, plus expertise in modern tankless water heaters and Daikin mini-split installations. Their maintenance club membership offers annual tune-ups, priority service, no overtime charges, and a 15% repair discount, structured benefits that keep systems running efficiently and reduce surprise breakdowns. For new installations, they provide upfront pricing with complete repair plans before any work begins, so homeowners know exactly what they are paying.

Customer stories from reviews reveal technicians Gerry, Jeff, Spencer, Scott, Aaron, Cody, and Nick handling precise scenarios. One homeowner with a 21-year-old furnace received a thorough assessment and replacement recommendation without pressure, Gerry explained the differences between single-stage, dual-stage, and variable-speed models. Another customer's boiler issues were resolved by a five-person team who fought to find solutions over multiple visits. These accounts describe technical knowledge and fair pricing as recurring themes.