Total Comfort Heating & Air Conditioning, Inc.

Total Comfort Heating & Air Conditioning, Inc. has been serving Rochester and the surrounding Monroe County communities for years, establishing itself as a trusted name in residential climate control. The company holds appropriate licensing for HVAC work in New York State and maintains an exceptional 4.8-star rating across 396 verified customer reviews. Based on Dewey Avenue in Rochester, the team provides 24-hour emergency service and serves homeowners throughout Greater Rochester, including neighboring towns across the county. Whether dealing with a failing boiler in subzero weather or a malfunctioning air conditioner during a summer heat wave, residents can rely on prompt, professional assistance.

What distinguishes Total Comfort from competing contractors is their strategic partnership with Amana, a manufacturer known for high-efficiency heating and cooling equipment. The company specializes in installing and servicing Amana high-efficiency air conditioners, 90%+ gas furnaces, and 80% gas furnaces, equipment that meets current New York energy regulations and can yield meaningful utility savings over time. Their expertise extends to ductless mini-split systems, which offer zoned comfort solutions for older homes without existing ductwork. Additionally, they address indoor air quality concerns through air cleaners, purification systems, and humidifiers, a holistic approach that recognizes HVAC issues often involve more than temperature control.

Customer experiences highlight the team's commitment to transparent communication and quality workmanship. When Laurie M.'s rental property boiler igniter failed during a winter snowstorm, technician Mike arrived the next morning despite being fully booked, addressed the immediate failure, and identified a separate air leak, providing a quote without pressure to proceed immediately. Similarly, when Kathy Z. faced a hot water heater failure during an extreme cold snap, a tech performed a thorough inspection, installed necessary parts, and took time to explain the system operation despite her frustration after days without proper bathing facilities. For complete system replacements, technician Ken provided detailed estimates comparing four quotes, explaining new NY efficiency requirements and the notable quietness difference of the new Amana system compared to the outdated equipment.