Trident HVAC, LLC

Trident HVAC serves Rochester, NY as a heating contractor with a 3.7-star rating drawn from six customer reviews. The family-owned business operates Monday through Friday from 9 AM to 5 PM, offering comprehensive HVAC, plumbing, and refrigeration services for both residential and commercial clients across the greater Rochester area. With three decades of industry experience documented on their website, the company positions itself as a full-service indoor comfort provider serving the local community.

What distinguishes Trident HVAC from other regional contractors is their breadth of expertise spanning multiple trades. The company handles heating systems, cooling solutions, indoor air quality improvements, plumbing installations, commercial refrigeration, and even commercial excavation services, a uncommon combination in the Rochester market. Their website emphasizes customized solutions tailored to each client's unique needs, with technicians described as bringing precision and dedication to every project, whether routine maintenance or complex installations.

Customer experiences at Trident HVAC reveal mixed but informative patterns. Reviewer al baxter praised the technicians' knowledge and skill, noting repairs are completed properly and efficiently with no need for callbacks. Kyle fox specifically called out technician Nick for maintaining excellent communication and professionalism throughout the service process. However, reviewer Jackson Lanzafame described a negative encounter with a company driver exhibiting road rage, noting this incident would prevent them from hiring the company despite never having used their HVAC services.