Upstate Air Heating & Cooling

Upstate Air Heating & Cooling holds a 4.9-star rating across 32 verified customer reviews, establishing them as a highly recommended heating contractor throughout Rochester and Monroe County. This locally owned and operated business serves Webster, Pittsford, Irondequoit, Brighton, Henrietta, Greece, and Gates with residential heating and cooling solutions backed by a written 100% satisfaction guarantee. Their technicians maintain current certifications and adhere to straightforward pricing structures while using only quality materials on every service call.

What distinguishes Upstate Air is their commitment to operational transparency and customer time savings. Their service vehicles arrive within a committed two-hour window, stocked with thousands of parts to minimize return trips. The company partners with Goodman and Amana HVAC systems, offering both air purification technology and whole-home humidifiers. They also maintain a Safety & Savings Plan for ongoing maintenance, and their 24-hour availability ensures customers are never left without climate control support regardless of when emergencies arise.

Multiple reviewers specifically name Mike R. for his technical skill and customer communication. One homeowner described how Mike installed a new air conditioning system compatible with her existing older furnace the very next day after her initial call, solving a problem another contractor had quoted two weeks to address. Another customer referenced Mike by name after he correctly diagnosed and corrected an improperly installed furnace in a newly purchased home that other technicians had missed. These targeted experiences illustrate why customers recommend Upstate Air for both immediate repairs and long-term service relationships.