Cellino Plumbing, Heating, Cooling & Electric

Cellino Plumbing, Heating, Cooling & Electric has built a formidable reputation across the Williamsville region, amassing 2,591 customer reviews that consistently award the business a near-perfect 4.9-star rating. Operating around the clock every day of the week, the company fields a team of licensed technicians who respond to emergency calls throughout Amherst, Buffalo, and the surrounding Erie County communities. The business holds all required New York state contractor licenses for plumbing, heating, cooling, and electrical work, and maintains full liability insurance protections for every service call.

What distinguishes Cellino from regional competitors is their commitment to immediate availability paired with brand-quality installations. As a Trane dealer, the company supplies and installs factory-authorized furnaces and air conditioning systems backed by manufacturer warranties. Customer reviews repeatedly praise their same-day service response, with technicians arriving at homes within hours of the initial call. The business offers a loyalty program providing a 10% discount to repeat customers, and every service call includes a written quote before work commences.

Recent reviews illuminate the hands-on expertise homeowners experience. Technician Adam has returned to the same home twice, taking time to explain why previous substandard work required correction and completing repairs properly the first time. Another reviewer detailed how Nick P arrived same-day to replace a failed water heater, delivered an itemized quote within minutes, finished ahead of schedule, and left the workspace immaculate. A third customer praised technician Caden and Seth for installing a new Trane furnace and AC unit, managing all cleanup while the homeowners watched. This pattern of named technicians delivering on their promises defines the Cellino customer experience.