Home Services at The Home Depot
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About Home Services at The Home Depot
Home Services at The Home Depot operates as a general contractor based in Franklin, Pennsylvania, maintaining an average rating of 3.9 stars across 11 customer reviews. The location offers extensive weekly availability, opening as early as 6 AM on weekdays and remaining accessible until 9 PM Monday through Saturday, with Sunday hours running 8 AM to 8 PM. Residents of Franklin and surrounding Venango County communities can access this Home Depot service center for project assistance and material procurement. The contractor functions as an in-store service desk within the Home Depot retail environment, connecting customers with various home improvement solutions.
The service model operates directly within the Home Depot retail location, providing customers the ability to consult with knowledgeable associates regarding project planning, material selection, and installation coordination. Review feedback indicates that shoppers find the store environment spacious and staff members overly helpful in navigating product options. This integration allows customers to combine material purchases with service bookings in a single location visit.
Customer reviews highlight varied experiences with this Home Depot service desk. Tracy Beach awarded five stars, noting the spacious store environment and staff who were overly helpful. JAWW Construction also gave a five-star rating, describing the service as great. However, Susan Laskey provided three stars, citing typical retail challenges with register operations, while Nikki B awarded two stars, indicating the location did not carry needed inventory. These mixed reviews suggest service quality may depend on specific project requirements and timing of visits.
What Customers Say
4 reviewers gave 5-star ratings praising helpful staff and great service, while 3 reviewers awarded 2-3 stars citing inventory gaps and register issues. The sentiment split evenly between positive and negative experiences.
Working Hours
| Sunday | 8 AM–8 PM |
| Monday | 6 AM–9 PM |
| Tuesday | 6 AM–9 PM |
| Wednesday | 6 AM–9 PM |
| ThursdayToday | 6 AM–9 PM |
| Friday | 6 AM–9 PM |
| Saturday | 6 AM–9 PM |
Services
Project Planning Assistance
Staff members help customers develop project timelines, determine material quantities, and identify required permits.
Material Selection Guidance
Associates guide shoppers through product options for flooring, paint, building materials, and tools.
Delivery Coordination
The Franklin location can arrange delivery for large purchases through Home Depot's delivery network.
Contractor Referrals
The service desk connects customers with independent contractors for installation and specialized work.
Tool Rental Services
Customers can rent professional-grade tools for short-term home improvement projects.