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About A-1 Hobbs Heating & Air
A-1 Hobbs Heating & Air serves Columbia, South Carolina as a general contractor specializing in residential heating and cooling systems. With a rating of 4.3 stars across 16 customer reviews, the company responds to emergency service calls throughout the greater Columbia metro area. Reviewers describe experiences ranging from same-day urgent repairs during extreme heat to multi-visit attempts addressing persistent compressor failures.
One-time customers praise the company's rapid response during heat wave emergencies, with Sergey noting the technician arrived same-day when competitors quoted five-to-seven-day waits. John Harold specifically mentions the team preserved his parts warranty while completing condenser replacement withoutupselling. However, multiple reviews raise concerns about follow-through, with Bobbie reporting five unsuccessful call-back attempts over a month and Cheryl citing a full voicemail box despite advertised 24-hour availability.
Customers who received prompt service recount specific positive outcomes. Sergey credits his technician with explaining preventative maintenance practices during a same-day call during 90-degree weather. John's review describes a technician who explained potential dangers clearly, checked the system several days post-installation, and delivered exactly what was quoted without negotiation. These accounts represent the two highest-rated experiences among the 16 reviews sampled.
What Customers Say
Three of five detailed reviewers required emergency same-day service, and both 5-star reviews specifically praised no upselling and up-front pricing. Negative reviews cite repeated repair failures and unreturned calls, with two customers reporting multiple visits that did not resolve underlying compressor issues.
Services
Emergency AC Repair
Same-day response for cooling system failures, including compressor and condenser issues.
Heating System Repair
Diagnostic and repair services for furnaces and heat pumps experiencing performance problems.
New HVAC Installation
Installation of complete heating and cooling systems for new construction homes.
Preventative Maintenance
System tune-ups and guidance on extending equipment lifespan.
Warranty Claim Support
Assistance with manufacturer warranty claims on installed equipment.