Ace Maintenance and Repair

Ace Maintenance and Repair operates as an appliance repair service in Columbia, South Carolina, holding a 4.7-star average rating derived from 18 customer reviews. The company extends its services throughout the broader CSRA region, maintaining a visible presence in Johnston, North Augusta, Aiken, and Martinez. Unlike larger corporate service chains, this operation functions as a direct service provider focusing exclusively on residential appliance and HVAC repair rather than new equipment sales. The business offers a full labor warranty on every completed job, providing customers with documented assurance of workmanship quality.

A defining characteristic of this contractor involves same-day service availability for urgent repair situations. Multiple reviewers specifically mention receiving assistance within the same day of their initial contact, a policy that distinguishes the operation from competitors requiring advance scheduling. The company maintains a transparent diagnostic approach, with technicians explaining problems and solutions directly to homeowners rather than defaulting to complex technical terminology. Pricing transparency appears repeatedly across customer feedback, with reviewers noting reasonable cost structures relative to the diagnostic and repair work performed.

Customer narratives reveal consistent patterns involving named technicians responding to specific repair situations. For a gas stove repair, Cale arrived the same day Mary Ann Kotras contacted the company and completed the fix professionally. When Hannah Lee reported a potential dishwasher leak, Jeff discovered the actual issue was a loose pipe fitting requiring simple tightening rather than major appliance work. Another reviewer described Cale declining to remove a microwave without assistance after identifying a potential safety risk, then returning with a colleague to complete the installation properly.