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About After Hours Heating and Cooling
After Hours Heating and Cooling operates as a dedicated HVAC contractor serving Columbia, South Carolina, and surrounding communities. With a solid rating of 4.0 stars compiled across 32 customer reviews, the company has established a local presence focused on residential heating and cooling solutions. The business maintains its primary office location within Columbia and serves customers throughout the metropolitan area and neighboring regions of the Midlands. Phone contact is available through (843) 992-5528 for homeowners seeking service appointments.
Customer reviews consistently highlight several distinguishing characteristics of this contractor. Multiple reviewers emphasize the company's commitment to honoring warranty coverage, with one homeowner noting successful replacement of a 12-year-old heat exchanger under warranty and subsequent resolution of a separate compressor issue through warranty parts. Several reviews mention flexible scheduling options, including same-day service availability and weekend appointments. The company provides a one-year parts warranty on completed repairs according to reviewer feedback. Pricing transparency emerges as an area where some customers advise caution, with at least one reviewer recommending homeowners request estimates before service begins regardless of the urgency level.
Named technician Brad appears repeatedly across customer accounts, with reviewers describing specific scenarios including same-day arrival for Friday night emergency calls, diagnostic troubleshooting lasting several hours, and post-repair follow-up visits. Assistant technician James received mention in at least one review for performing final repairs. Reviewers describe situations involving diagnosis of problems other contractors had previously attempted, cleanup after incomplete work from other companies, and maintenance services performed alongside emergency repairs. The overall customer sentiment reflects appreciation for technical competence combined with direct communication styles, though the pricing method mentioned by at least one reviewer suggests clients should confirm financial arrangements upfront.
What Customers Say
32 reviewers give this Columbia contractor an average 4.0-star rating, with 4 five-star reviews specifically praising same-day response capability and 3 four-star reviews citing minor concerns about pricing communication.
Services
Emergency HVAC Repair
Same-day response for heating and cooling system failures, including compressor diagnostics and component replacement services.
Heating System Service
Gas pack heat exchanger inspection, replacement, and repair including warranty-eligible component evaluation.
Cooling System Maintenance
Heat pump service, coolant system checks, and preventive maintenance performed alongside repair visits.
System Diagnostics
Comprehensive troubleshooting identifying root causes with detailed explanations of findings provided to homeowners.
Warranty Claim Coordination
Assist customers with manufacturer warranty claims for covered components including parts procurement.
Parts Installation
New component installation including compressors, heat exchangers, and other critical system elements with parts warranty.