B&B Plumbing, Heating & Air

B&B Plumbing, Heating & Air operates as a combined plumbing and HVAC contractor serving Columbia, South Carolina, and surrounding communities. The business holds a rating of 3.9 stars compiled from 15 customer reviews, reflecting a mixed reception among residents who have engaged their services for plumbing emergencies, water heater replacements, and heating Cooling repairs. The company lists its physical presence in the Columbia metro area and accepts service requests through its listed phone number.

The company highlights several service offerings on its digital platforms, including drain cleaning, toilet clog resolution, faucet leak repair, water heater installation and maintenance, sewer line services, pipe repair, garbage disposal work, and sump pump services. A same-day service promise appears on their website, though customer experiences shared in published reviews indicate variability in response timing. The business communicates a licensed and insured status along with a satisfaction guarantee framework, though specifics of warranty duration and coverage terms are not detailed in public-facing content.

Customer narratives posted in public reviews reveal contrasting service experiences. One reviewer recounts an emergency call during summer heat when cooling system failure required immediate attention, noting successful resolution of the HVAC issue. Conversely, separate reviews describe disputes over diagnostic findings, warranty coverage disagreements on newly installed equipment, and communication challenges in scheduling follow-up appointments. These accounts suggest the importance of clarifying service terms and warranty documentation before authorizing work.