Close Call Heating & Air Conditioning

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About Close Call Heating & Air Conditioning
Close Call Heating & Air Conditioning operates as a residential HVAC contractor serving Columbia and surrounding central South Carolina communities including Sumter, Florence, and Camden. The company maintains a 4.6-star average rating derived from 83 customer reviews, indicating consistently positive service delivery across their client base. Their service menu encompasses both heating and cooling systems, covering repair, installation, and routine maintenance for furnaces, traditional split-system air conditioners, and ductless mini-split configurations. The contractor handles emergency repair situations and new equipment installations, addressing the full spectrum of residential climate control needs for homeowners throughout their designated service territory.
The company positions itself as a full-service HVAC provider handling the complete lifecycle of residential climate systems. Their website emphasizes capability across both heating and cooling disciplines, with technicians trained to diagnose and resolve complex system failures regardless of the equipment brand or configuration. Service offerings extend beyond basic repair to include planned maintenance visits, equipment upgrades, and new system installations for homes requiring heating ventilation and air conditioning solutions. The contractor also serves light commercial properties, expanding their service scope beyond strictly residential work.
Customer feedback highlights specific technician interactions that demonstrate the company's approach to service delivery. Multiple reviewers recognize Adrian and his colleague for professional conduct during service calls, with one customer noting Adrian provided thorough explanations and accommodated specific needs after the customer endured 2.5 months without heat during winter. Technician Kenneth received recognition for arriving on time, conducting a detailed unit evaluation, and clearly outlining required next steps. Another technician, Derrick, earned praise for persistence in troubleshooting and comprehensive communication with homeowners. The review mentioning same-day scheduling and prompt return calls reflects responsiveness that customers value when facing comfort disruptions in their homes.
What Customers Say
Six of eight displayed reviewers award 5 stars, with specific technicians named in positive contexts: Adrian (professionalism and accommodation), Kenneth (punctual diagnosis), and Derrick (thorough troubleshooting). Negative reviews reference communication gaps rather than technical competency, with one customer noting incomplete post-diagnostic procedures. Positive feedback centers on technician knowledge and explanatory approach.
Services
Heating Repair
Diagnosis and repair of furnaces, heat pumps, and heating systems experiencing performance issues or complete failures.
Heating Installation
New heating system installation for homes requiring equipment upgrades or building replacements.
Furnace Repair
Specialized repair service addressing furnace-specific problems and component failures.
AC Repair
Air conditioning diagnostic services and repairs restoring cooling functionality.
AC Installation
New air conditioner installation including traditional split systems and ductless configurations.
Commercial HVAC
Climate control services tailored to light commercial properties and business facilities.
Duct Cleaning
Professional ductwork cleaning services improving indoor air circulation and quality.