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About Cola Bear Heating & Air
Cola Bear Heating & Air operates as a residential HVAC contractor serving Columbia, South Carolina and surrounding communities. The business maintains a 4.5-star rating across 17 client reviews, reflecting consistent service quality in a region known for humid summers and occasional winter cold snaps. Owner Troy Davis leads day-to-day operations, bringing what multiple reviewers describe as old-school customer service values, honest diagnostics, transparent recommendations, and a preference for repairing rather than replacing systems whenever possible.
With no public-facing website available, details about specific brand partnerships or specialty certifications remain uncovered. Reviewers mention new system installations but do not identify particular equipment brands carried. The company's Facebook presence appears to serve as the primary digital touchpoint for customer inquiries and service scheduling.
Multiple reviewers recountsame-day response during urgent situations. technician Devin arrived within four hours of an morning call when one household's AC failed during an 82-degree night. Another reviewer described Troy diagnosing a heating failure on Thanksgiving Eve, sourcing a needed part and completing the repair after dark. These scenarios illustrate the contractor's willingness to accommodate residential emergencies outside standard business hours.
What Customers Say
Twelve of 17 reviews award five stars, with customers citing same-day response times, honest diagnostic advice, and cost savings on unnecessary repairs. Negative feedback centers on warranty claim handling rather than core service competence. Reviewers specifically name owner Troy Davis and technician Devin as representatives who delivered prompt, professional service.
Services
AC Repair & Maintenance
Diagnosing and repairing cooling system failures, including refrigerant issues and component replacements.
Heating System Service
Repairing furnaces and heat pumps that fail to produce warm air or operate erratically.
New HVAC Installation
Installing complete heating and cooling systems in existing homes, with reviewers referencing pre-purchase installations.
Emergency Same-Day Service
Rapid-response appointments forAC or heating failures, with multiple reviewers describing same-day or after-hours visits.
System Diagnostics
Evaluating equipment performance to identify root causes, praised by reviewers for honesty and accuracy.
Parts Replacement
Sourcing and installing replacement components, with one reviewer describing post-dark repair completion.