Crew Plumbing and Drain

Crew Plumbing and Drain operates as a full-service plumbing provider serving Columbia, Lexington, and Forest Acres, South Carolina. The company maintains a 4.8-star rating drawn from 163 verified reviews, reflecting consistent customer satisfaction across residential and commercial projects. Their 24/7 emergency availability means homeowners can reach them any day of the week, including weekends and holidays, for urgent situations ranging from burst pipes to water heater failures. The business has built its reputation on responsive same-day service and transparent communication, with technicians arriving at scheduled times and explaining repairs before beginning work.

What distinguishes Crew Plumbing and Drain is their diagnostic thoroughness and commitment to cost-conscious solutions. Their video camera inspection technology allows precise identification of underground pipe issues without unnecessary excavation. Several reviews highlight scenarios where the team saved customers substantial money by identifying repairable problems instead of recommending complete replacements. The company handles water line repairs, sewer line replacements, drain cleaning, and traditional plumbing fixtures, while also offering air conditioning services that address indoor comfort during South Carolina's demanding summers.

Customer reviews consistently name technicians Kevin, Kyle, and Paul as exemplars of professional service. One homeowner described Kevin arriving within an hour of her emergency call, working through the repair while explaining each step. Another review recounts Kevin diagnosing a hot water heater issue, sourcing parts the same day, and completing the repair within two hours of his arrival. A particularly notable scenario involved Charissa Parker's leaky toilet, where the technician avoided a $1,000+ quote from another company by determining no floor demolition was necessary. These named examples illustrate the company's emphasis on skilled diagnosis and customer education.