Greenbrier Apartments

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About Greenbrier Apartments
Greenbrier Apartments sits at 100 Willow Oak Drive in Columbia, South Carolina, within the 29223 zip code. The apartment community holds a 2.6-star rating drawn from 327 tenant reviews, placing it among the more heavily reviewed rental options in the area. The property positions itself as convenient for commuters, with direct access to Interstate 20 and Interstate 26 making trips to downtown Columbia and Fort Jackson straightforward. The leasing office maintains weekday hours with varying schedules between morning and afternoon shifts.
The community emphasizes its location near Forest Drive shopping and dining destinations, along with proximity to parks and entertainment venues. Floor plans at Greenbrier feature spacious living areas and practical kitchen layouts designed for everyday functionality. The property maintains landscaped grounds and shared outdoor spaces intended for resident use. Prospective tenants can access an online resident portal for rent payments and maintenance requests, and the website encourages scheduling in-person property visits.
Tenant feedback reveals mixed experiences. One five-star reviewer specifically recognized a staff member named Mrs. Cindy for her professionalism and commitment to community operations. However, a one-star review documented a serious security concern involving unauthorized apartment entry, where a tenant returned home to find doors unlocked with evidence of intrusion. The same review described difficulty reaching management, with the tenant reporting approximately 75 phone calls yielding only two responses. Disputes over security deposit charges also appear in tenant feedback.
What Customers Say
Two reviews reveal starkly different experiences: one tenant praised Mrs. Cindy for dedicated service while another described a security incident and unresponsive management, with the latter noting disputed charges appearing on their resident portal after vacating.
Working Hours
| Sunday | Closed |
| Monday | 10 AM–5:30 PM |
| Tuesday | 8:30 AM–5:30 PM |
| Wednesday | 10 AM–5:30 PM |
| Thursday | 8:30 AM–5:30 PM |
| Friday | 8:30 AM–5:30 PM |
| SaturdayToday | Closed |
Services
Apartment Leasing
Rental units with varied floor plans featuring spacious living areas and practical kitchen layouts.
Online Resident Portal
Digital platform for rent payments, maintenance requests, and account management.
Property Maintenance
Staff handles maintenance requests submitted through the resident portal system.
Landscaped Grounds
Professional landscaping and maintained outdoor common areas for resident enjoyment.
Flexible Tour Scheduling
Prospective tenants can schedule in-person property visits through the website.
Tenant Communication
Email and phone contact with the leasing office for questions and concerns.