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Claim This BusinessJoe Burns Heating And Air LLC operates from Columbia, South Carolina, delivering heating and cooling solutions to homeowners across the capital city and neighboring Lexington County. Joe Burns launched the company in 2015, drawing on more than three decades of industry experience to establish a contractor backed by 440 five-star client reviews. The business holds certified Trane Dealer status, a distinction earned through demonstrated proficiency with a leading HVAC equipment manufacturer and adherence to ongoing training standards. Homeowners in these Central South Carolina communities can request service for existing system repairs, new equipment installations, and preventive maintenance contracts.
This contractor distinguishes itself through several measurable advantages. As a certified Trane Dealer, the company accesses factory-direct pricing and warranty support that independent dealers cannot match. The business offers financing arrangements, enabling homeowners to distribute the cost of new system purchases across manageable monthly payments. Each new system quote comes at no charge, and the company honors a second-opinion policy backed by documented diagnostic evidence. These practices reflect a commitment to transparency that reviewers repeatedly cite when describing their service experiences.
Customer feedback names Mason as the primary technician handling complex calls. Multiple reviewers describe situations where Mason diagnosed problems that other HVAC companies failed to resolve, restoring comfort to systems that had frustrated homeowners for months. One customer recounts Mason returning without charge to correct an issue from a previous service visit. Another describes a full diagnostic sweep across multiple systems within a single residence, with clear communication throughout the process. The named technician Lewis also appears in recent reviews, indicating a team capable of handling simultaneous service calls while maintaining consistent quality.
440 client reviews yield a perfect five-star average, with every published feedback rating awarding full marks. Technicians Mason and Lewis appear across multiple recent reviews, suggesting a stable service team that customers request by name. Reviewers commonly note the company's willingness to address problems other contractors could not solve, positioning this as a differentiating strength.
Diagnostic services and tune-ups to restore cooling performance and extend equipment lifespan.
System diagnostics, component replacement, and preventive heating system servicing.
Complete system design and professional installation for replacement and new construction homes.
On-demand water heating units that increase efficiency compared to traditional storage tanks.
Standby generator installation maintaining power during outage events.
Whole-home humidity control addressing South Carolina's elevated indoor moisture levels.