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Claim This BusinessComplete HVAC has served the Ladson, South Carolina community from its Ladson Road location for over two decades, building a reputation grounded in technical expertise and responsive service. The company holds a 4.8-star rating across 29 verified customer reviews, reflecting consistent workmanship and communication. In addition to Ladson proper, the contractor serves surrounding communities including Summerville and North Charleston, providing both residential and light commercial heating and cooling solutions. The company operates Monday through Friday from 7:30 AM to 4 PM, with same-day emergency availability for customers facing system failures during the area's humid summer months.
What distinguishes Complete HVAC from regional competitors is its commitment to transparent pricing and customer education. The company offers a 10% discount for first responders, including firefighters, police officers, and teachers, reflecting owner Bob Pink's community-minded approach. Financing options through Wells Fargo and Synchrony allow homeowners to manage unexpected replacement costs without deferred maintenance. Unlike contractors who simply recommend replacement, technicians here regularly provide second-opinion diagnostics to verify whether repair or replacement better serves the customer's long-term interests.
Customer testimonials repeatedly name specific technicians who delivered exceptional service. Randy, a senior service technician, recently performed a second-opinion diagnostic for a homeowner whose mother was the property owner, earning praise for his professionalism, punctuality, and thorough explanation of repair options at a quoted price significantly lower than a competing bid. For B M, who needed two heat pump replacements across 2018 and 2019, Bob Pink personally guided the equipment selection process and supervised both installations. When DG's system failed during a heat wave and other area contractors could not schedule same-day service, Complete HVAC arrived within hours, resolving the emergency on the spot.
All five detailed reviews award 5 stars, with three explicitly mentioning same-day or emergency response capabilities. Two reviewers highlight specific technicians (Randy and Bob Pink) by name, and three mention competitive or fair pricing compared to other area contractors.
| Sunday | Closed |
| Monday | 7:30 AM–4 PM |
| Tuesday | 7:30 AM–4 PM |
| Wednesday | 7:30 AM–4 PM |
| ThursdayToday | 7:30 AM–4 PM |
| Friday | 7:30 AM–4 PM |
| Saturday | Closed |
New AC system installation with professional load calculation and equipment selection support from Bob Pink.
Diagnostic services, tune-ups, and emergency repairs including same-day response for system failures.
Heating system installation, maintenance, and repair for residential and light commercial properties.
Complete heat pump and air handler replacement, with the company handling equipment selection and installation oversight.
Installation of zoned mini-split systems for homes without existing ductwork or room-by-room climate control.
IAQ products including air cleaners, filtration upgrades, and ventilation improvements.
Bi-annual preventive maintenance contracts that extend equipment life and prevent mid-season failures.