Air Kool Heat & Air

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About Air Kool Heat & Air
Air Kool Heat & Air serves residential clients across ten Upstate South Carolina communities, including Simpsonville, Greenville, Greer, Mauldin, and Taylors. The company maintains a 4.7-star average derived from 149 customer reviews, reflecting consistent service quality for both routine maintenance and urgent repair needs. Operating seven days per week from 8 AM to 8 PM, the contractor provides emergency availability that reviewers specifically cite when describing their experiences.
The contractor distinguishes itself through crawlspace encapsulation services, an offering that addresses a specific regional moisture problem prevalent in Upstate South Carolina homes. Their website advertises free estimates on new system installations and current specials including a $69 diagnostic service call. Unlike corporate HVAC chains, this operation functions without commissioned salespeople, a business model several reviewers explicitly contrast against previous negative experiences with competitor companies that pushed unnecessary replacements or aggressive financing.
Reviewers describe specific interactions with technicians Ken and team members who delivered same-day replacements during extreme weather events. One homeowner recounts how a unit experiencing failure received next-day installation when temperatures plummeted, with the company principal personally verifying work quality. Another review describes a second-opinion scenario where a competitor proposed a $5,000 compressor replacement, yet this team identified a simple breaker issue resolved for a diagnostic fee. These accounts illustrate responsiveness during critical moments and honest diagnostic practices that earned trust.
What Customers Say
Four reviewers mention same-day or next-day service turnaround, while three positive reviews specifically name Ken or his team members. Negative feedback centers on a single pricing dispute where a reviewer felt overquoted for unnecessary replacement, contrasting with numerous reviews praising honest second opinions and competitive pricing.
Working Hours
| SundayToday | 8 AM–8 PM |
| Monday | 8 AM–8 PM |
| Tuesday | 8 AM–8 PM |
| Wednesday | 8 AM–8 PM |
| Thursday | 8 AM–8 PM |
| Friday | 8 AM–8 PM |
| Saturday | 8 AM–8 PM |
Services
Air Conditioning Installation, Repair & Replacement
Complete AC system services including new installations, component repairs, and full unit replacements for residential homes.
Heating & Furnace Services
Furnace installation, repair, and replacement along with heating system maintenance for winter months.
Heat Pump Services
Specialized heat pump installation and repair, including replacement of aging or failed heat pump units.
Preventative Maintenance Plans
Annual servicing agreements that keep cooling and heating systems running efficiently year-round.
Smart Thermostat Installation
WiFi thermostat installation and setup, with follow-up verification to ensure proper operation.
Crawlspace Encapsulation
Moisture barrier and waterproofing solutions for crawlspaces to reduce humidity and heat loss beneath homes.