Ashton Britt Service Company

Is this your business?
Verify your details, earn a verified badge, and start getting customer inquiries. Takes about a minute by phone.
Claim This Business FreeClaiming is free. Featured placement is optional, $99/mo.
About Ashton Britt Service Company
Ashton Britt Service Company operates as an HVAC contractor serving Jefferson City, Tennessee, and surrounding communities in the region. With a rating of 4.6 stars derived from 200 client reviews, the company maintains standard weekday operating hours from 8 AM to 5 PM, Monday through Friday. Customers in the area have engaged the contractor for new system installations and repairs, with feedback indicating completion timelines ranging from same-day service to half-day projects depending on scope.
The contractor differentiates itself through responsive service delivery, with reviewers noting same-day technician dispatch for diagnostic calls. Customer accounts describe situations where system errors triggered proactive outreach from the company, with personnel explaining specific component functions such as thermistor behavior in dual-fuel configurations. One client detailed a scenario where a part was replaced under manufacturer warranty following a 30-minute diagnostic assessment.
Reviewers have named individual technicians including Corey, who resolved a monitoring error on the same day it was detected, and John Ross, who personally followed up after a scheduling miscommunication. One customer described professionals who explained procedures before beginning work and left no debris after installation. Another account documented a same-day arrival during a system malfunction, with the technician diagnosing and restoring operation within 30 minutes.
What Customers Say
Four of five detailed reviews award 5 stars, praising same-day response, diagnostic speed, and thorough communication. One 1-star review cites a no-call no-show incident, though subsequent personal follow-up is acknowledged. Positive feedback centers on technician knowledge and clean installation practices.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| ThursdayToday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Services
New HVAC System Installation
Full installation of heating and cooling systems, with one reviewer completing a dual-fuel setup.
System Repair & Diagnostics
Identification and correction of operational issues, with same-day service possible for urgent calls.
Parts Replacement Under Warranty
Component exchange using manufacturer coverage, with fee structures varying by service type.
Preventive Maintenance
Service calls focused on maintaining system performance and extending equipment life.
Error Code Investigation
Monitoring system alerts investigated and explained, with technician assessment of actual operational impact.