Thomas Heating & Air, Inc

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About Thomas Heating & Air, Inc
Thomas Heating & Air, Inc serves Jefferson City, Tennessee as a residential HVAC contractor with a 4.5-star average across 49 client reviews. The business operates Monday through Friday from 8:30 AM to 5 PM, providing heating and cooling services to homeowners throughout the greater Jefferson City area. Potential clients can reach the office directly at (865) 475-6000 during posted business hours.
With no public website, details about specific brand partnerships, manufacturer certifications, or specialized services are derived entirely from client feedback. Reviewers consistently highlight competitive pricing relative to work quality, suggesting the business maintains fair margins while delivering solid craftsmanship. Multiple reviewers note the team travels to job sites on short notice, indicating flexibility in scheduling for urgent residential needs.
Customer stories from verified reviews reveal specific scenarios worth noting. Reviewer Linda Rimmer describes a same-day repair call on the afternoon before July 4th, with technician Matt arriving within 45 minutes and completing the fix promptly. Jeremy Collake recounts a complex diagnosis on a furnace exceeding 30 years old, where previous contractors had declined the job, ultimately restoring operation for the prior homeowner. Reviewer John Headley mentions using the company for both primary residence and rental cabins, framing the business as a consistent option for multiple properties.
What Customers Say
Seven of eight reviewers award five stars, citing same-day response during holiday weekends, competitive pricing for quality work, and successful repairs on equipment other contractors declined. The lone one-star review alleges misrepresentations regarding maintenance services, a claim representing opposite sentiment across the review dataset.
Working Hours
| Sunday | Closed |
| Monday | 8:30 AM–5 PM |
| Tuesday | 8:30 AM–5 PM |
| Wednesday | 8:30 AM–5 PM |
| ThursdayToday | 8:30 AM–5 PM |
| Friday | 8:30 AM–5 PM |
| Saturday | Closed |
Services
Residential HVAC Installation
Complete heating and cooling system installation for homes, referenced by reviewers installing new equipment.
HVAC Repair
Diagnostic and repair services for malfunctioning heating and cooling systems, including older equipment.
Preventative Maintenance
Seasonal check-up and tune-up services claimed in reviews, though one allegation disputes service completeness.
Short-Notice Service Calls
Flexibility to accommodate urgent residential service requests, including same-day appointments.
Multi-Property Service
Capability to service both primary residences and secondary properties like rental cabins.