Atmos Energy
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Claim This BusinessAbout Atmos Energy
Atmos Energy delivers natural gas distribution and related services to homeowners across Maryville, Tennessee and Blount County. Holding a 3.4-star rating accumulated from 16 verified customer reviews, this gas utility company operates Monday through Friday from 7:30 AM to 4 PM, providing service calls for gas leak investigations, meter maintenance, and billing inquiries. The company maintains an active phone line at (865) 379-9290 for residents seeking assistance with natural gas delivery, connection issues, or emergency leak reporting.
Limited publicly available information about specialized certifications or brand partnerships restricts detailed comparison with regional competitors. Customer feedback suggests standard gas utility offerings including leak detection services, responsive emergency dispatch for odor investigations, and flexible billing options for residential accounts. Without documented manufacturer certifications or extended service hour availability, differentiating characteristics remain drawn primarily from reviewer experiences rather than official company communications.
Three customer narratives illustrate service outcomes at Atmos Energy. A reviewer known as MaryvilleVet described technician Taylor conducting methodical gas location detection across multiple rooms after an indoor gas odor report, identifying a leak on a water heater supply line and calming the homeowner's concerns during the inspection. Gena Hall's brief testimonial praises the company's fast response capability, while Sandra Floyd notes encountering very polite field personnel during her service interaction.
What Customers Say
Six of seven reviewers awarded 4 or 5 stars, with praise centering on technician politeness, billing convenience, and rapid response to gas leak reports. Critical feedback from two reviewers cites escalating rate structures and occasional difficulty reaching customer service by phone.
Working Hours
| Sunday | Closed |
| Monday | 7:30 AM–4 PM |
| TuesdayToday | 7:30 AM–4 PM |
| Wednesday | 7:30 AM–4 PM |
| Thursday | 7:30 AM–4 PM |
| Friday | 7:30 AM–4 PM |
| Saturday | Closed |
Services
Gas Leak Detection & Investigation
Technician dispatch to locate and assess suspected gas leaks using specialized detection equipment.
Natural GasMeter Service
Installation, maintenance, and connection of residential gas meters and service lines.
Emergency Gas Odor Response
Priority dispatch for reports of indoor or outdoor gas odors, with same-day technician evaluation.
Residential Gas Billing
Monthly billing for natural gas delivery with online payment and autopay options.
Gas Line Repair Assessment
Evaluation of gas line issues including previously repaired fittings as described in reviewer feedback.