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Claim This BusinessStephen Gaige operates Gaige Appliance Repair from Aubrey, Texas, serving residents across more than a dozen communities including Denton, Frisco, Little Elm, and Prosper. With 56 verified reviews averaging a 4.7-star rating, the family-owned shop has built its reputation over nearly a decade operating Tuesday through Friday each week. The company maintains a direct line at (817) 781-1804 for homeowners seeking same-week appointments rather than waiting days for corporate dispatch services.
What distinguishes this contractor from larger franchise operations is Stephen Gaige willingness to advise customers against repairs when replacement makes better financial sense. Multiple reviewers recount instances where he identified minor part failures requiring modest fixes, yet equally described scenarios where he recommended purchasing new appliances rather than pursuing expensive repairs. This transparency reflects a business model prioritizing long-term customer relationships over immediate invoice amounts.
Two customer narratives capture the service approach. King David, father of nine children, describes depending on Gaige for nine consecutive years whenever dishwashers, ovens, or washing machines fail a household already juggling extraordinary daily demands. Realtor Bonnie Powell specifically notes Stephen walked her through every diagnostic finding, demonstrating the explanatory communication style that transforms a repair visit into an educational experience for property managers managing multiple homes.
Every reviewer awarded five stars, with recurring themes emerging across feedback threads. Four customers separately described receiving same-day or next-day service during urgent breakdowns, while three explicitly praised transparent pricing before work began without surprise charges appearing on final invoices.
| Sunday | Closed |
| Monday | Closed |
| Tuesday | 8 AM–6 PM |
| Wednesday | 8 AM–6 PM |
| ThursdayToday | 8 AM–6 PM |
| Friday | 8 AM–6 PM |
| Saturday | Closed |
Ice maker diagnostics, coolant recharging, thermostat calibration, door seal replacements across most major brands.
Belt replacements, drum realignment, heating element swaps, drainage pump clearing for front-load and top-load configurations.
Ignitor replacements, temperature sensor calibrations, bake and broil element servicing for gas and electric ranges.
Drainage pump clearing, spray arm realignment, electronic control board diagnosis, door latch replacements.
Magnetron evaluations, turntable motor servicing, door switch testing for countertop and over-range configurations.
No-call-out fee consultations for homeowners comparing repair versus replacement costs before committing.
New appliance delivery and hookup including existing unit disposal, proper leveling, and connections per manufacturer specifications.