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Claim This BusinessPlumber True Services operates from Aubrey, Texas, delivering plumbing solutions across Denton County and the surrounding communities. With a 4.9-star rating drawn from 34 client reviews, the team has built a reputation for responsive service in neighborhoods ranging from Aubrey proper to nearby cities including Little Elm and Prosper. The company maintains round-the-clock availability, ensuring homeowners can reach skilled technicians regardless of when emergencies arise.
What distinguishes this contractor is their commitment to transparent communication and efficient resolution. Technicians walk clients through every diagnostic finding and explain repair options before work begins, a practice highlighted repeatedly in five-star feedback. The team handles water heater replacements with impressive turnaround, one reviewer described a complete installation completed within 24 hours of discovery, and employs modern techniques like air pressure tools for stubborn drain blockages. Their pricing structure proves competitive within the local market, with clients noting reasonable costs relative to the complexity of performed work.
Client experiences reveal the human side of this service operation. Marie Smith praised technicians Zayn and Isaac for their guidance during a water heater crisis, noting the pair explained each step while installing the replacement within a single day. Another reviewer, Duffman Rawman, appreciated Ray arriving on short notice to address a drain issue and providing a detailed quote before commencing work. These named interactions showcase a team that prioritizes relationship-building alongside technical skill.
Seven of eight posted reviews award five stars, with clients consistently praising rapid response, fair pricing, and thorough explanations. Three separate reviewers specifically name technicians, Zayn, Isaac, and Ray, highlighting personalized service. The lone one-star review cites a pricing transparency concern, where the quoted estimate differed from the final charge.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Full water heater replacement including unit sourcing, permit handling, and post-installation testing completed within 24 hours.
Professional drain clearing using air pressure tools and other modern techniques for kitchen, bathroom, and main sewer lines.
Fast toilet unclogging and repair services addressing blockages and running toilets.
24/7 availability for burst pipes, leaks, and other urgent plumbing emergencies requiring immediate attention.
Diagnostic services to locate hidden leaks followed by appropriate repair solutions.
Installation of new faucets, sinks, and other plumbing fixtures for kitchen and bathroom upgrades.