Palestine Air & Heat, LLC

Palestine Air & Heat, LLC has operated as a licensed HVAC contractor in the Palestine, Texas area since at least 2020, earning a 4.8-star rating across 83 customer reviews. The company serves homeowners throughout East Texas, including surrounding communities such as Nacogdoches, Tyler, and Longview. Founder Charles and his team provide residential air conditioning and heating system installations, repairs, and preventive maintenance services. Their license information reflects compliance with Texas Department of Licensing and Regulation requirements for HVAC contractors operating in the state.

What distinguishes Palestine Air & Heat from neighboring contractors is their commitment to same-day service response and their track record of resolving problems that other companies leave unsolved. Multiple reviewers describe situations where the team arrived within hours of their call, including during weekend emergencies and inclement weather. Their online presence indicates they maintain fully stocked service vehicles, allowing technicians to complete most repairs during the initial visit. The company emphasizes transparent pricing and has been described by customers as fair and competitive in their cost estimates.

Customer reviewers share specific experiences that illustrate the company's service quality. Jay Newton purchased a new unit and noted competitive pricing with professional installation where the owner personally inspected the completed work. Shelly Huddle described how her AC failed on a Friday night, and the team arrived first thing Monday morning despite rain to restore her system in 20 minutes. Brent Boggess highlighted a particularly challenging situation: his outside unit fan motor required same-day service, and the team arrived on time to complete the repair in 30 minutes. Notably, they also resolved an emergency heat issue inside his unit that four previous HVAC contractors had failed to fix. Eddie Griffin specifically praised their honest approach after contacting them through the company website for his mother's unit, calling them an honest company with fair pricing.