Quality Cool Air, Inc.
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About Quality Cool Air, Inc.
Quality Cool Air, Inc. operates as an air conditioning contractor serving Palestine, Texas and surrounding communities. With 343 customer reviews earning a 4.9-star average rating, the company has built a reputation for reliable residential HVAC services in the region. The business maintains standard weekday hours from 8 AM to 5 PM, Monday through Friday, providing scheduled appointments for routine maintenance and installation projects.
The company distinguishes itself through a structured maintenance program offering twice-yearly comprehensive service inspections. These inspections cover blower cleaning, indoor coil inspection, full system cleaning, and outdoor unit pressure checks. Reviewers consistently mention the team works with customers to find quality solutions within budget constraints, and several reviews reference resolution of unexpected issues at no additional cost to the homeowner.
Customer reviews highlight specific technicians and service scenarios. One reviewer described Drew performing a thorough maintenance visit including blower pull and cleaning, coil inspection, and full cleaning with pressure checks. Another reviewer noted Jason arrived at their home within an hour on a Thursday evening with a replacement unit ready to install. A third review described the crew installing a new mini-split system after a previous DIY installation failed, with the customer noting the value of personal service.
What Customers Say
All eight sampled reviewers awarded 5-star ratings, with three specifically mentioning same-day or next-day response times for emergency situations. Three reviewers referenced the technicians Drew, Dustin, or Jason by name while describing their interactions.
Working Hours
| Sunday | Closed |
| MondayToday | 8 AM–5 PM |
| Tuesday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Services
AC Repair
Diagnostic services and repairs for residential air conditioning systems, with technicians calling before arrival.
AC Maintenance
Twice-yearly comprehensive inspections including blower cleaning, coil inspection, and pressure checks.
New AC Installation
Installation of new cooling systems including traditional and ductless split configurations.
Mini-Split Systems
Installation of mini-split systems with warranty coverage for parts and labor.
Heating Service
Repair and maintenance services for home heating systems, with one reviewer noting heater restoration.