GVEC Electric Cooperative
Is this your business?
Claim it free to verify your info, earn a verified badge, and receive customer inquiries. Takes about a minute by phone.
Claim This BusinessFeatured placement from $39 — optional, after you claim.
About GVEC Electric Cooperative
GVEC Electric Cooperative has served the Schertz community and surrounding Guadalupe County areas for decades as a member-owned electric utility. With a 4.5-star average rating from 406 customer reviews, the cooperative provides electricity to residential and commercial accounts, functioning as a locally governed alternative to investor-owned utilities. Based in Schertz, Texas, GVEC maintains regular business hours Monday through Friday from 8 AM to 5 PM, with the phone number (800) 223-4832 available for new service inquiries and existing account support. The cooperative model means members elect representatives who oversee rates and infrastructure decisions, distinguishing GVEC from for-profit utility companies operating in the region.
What distinguishes GVEC from neighboring utility providers is its proactive approach to member communication and outage management. During extreme weather events 2021 GVEC communicated rolling The cooperative also offers online tools allowing members to track electricity usage month-over-month and year-over-year, supporting energy-conscious budgeting decisions. When members install solar panels, GVEC works with the interconnection process, reviewing metering requirements and ensuring proper setup for net metering arrangements.
Customer reviews frequently mention specific team members who delivered exceptional service during equipment installations. Patricia Griffith highlighted a four-person crew, Wes, Grant, Darin, and Corbin, who installed her Generac backup generator system, describing them as the most knowledgeable and professional workers she had encountered. Phillip Bennett described greeting the Schertz office staff as extremely friendly and efficient, noting a two-minute wait before being assisted with service signup and rate explanations. Jean Lawrence-O'Brien cited GVEC's reliability during the 2021 winter storm, mentioning the cooperative maintained power during critical periods while keeping rate increases minimal compared to competitors.
What Customers Say
Four of six published reviews mention specific team members by name, with all five-star ratings praising particular technicians. Positive reviewers cite customer service quality and communication; negative reviews focus on isolated incidents involving service refusals or fee disputes. Three reviewers specifically reference Generac installation or solar interconnection work, indicating specialized contractor partnerships beyond standard utility service.
Working Hours
| Sunday | Closed |
| Monday | 8 AM–5 PM |
| TuesdayToday | 8 AM–5 PM |
| Wednesday | 8 AM–5 PM |
| Thursday | 8 AM–5 PM |
| Friday | 8 AM–5 PM |
| Saturday | Closed |
Services
Residential Electricity Service
Monthly electricity delivery to homes throughout Schertz and Guadalupe County, with competitive rates and member-owned governance.
Commercial Electricity Service
Business accounts serving retail, industrial, and agricultural operations with flexible billing options.
Online Account Management
Member portal tracking monthly usage, comparing year-over-year consumption, and managing payment schedules.
Outage Communication
Automated alerts detailing outage locations, cause, and estimated restoration times during weather events.
Solar Interconnection
Coordination of net metering setups for residential and commercial solar panel installations.
Generator Installation Coordination
Facilitated scheduling with licensed contractors for Generac home backup systems, including installation and permitting.
New Service Signup
Assisted enrollment processes explaining rates, penalties, and contract terms for new residential or commercial accounts.