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Claim This BusinessA/C Contractors has served Tyler, Texas and the surrounding East Texas region for years, building a reputation through round-the-clock availability and hundreds of positive reviews. Holding a 4.9-star rating from 484 customer reviews, the company operates 24 hours a day, seven days a week, ensuring residents of Tyler, Longview, and Jacksonville have access to emergency HVAC and plumbing services whenever needed. As a full-service air conditioning contractor, they handle installations, repairs, and maintenance for both residential and light commercial properties across Smith County and neighboring communities.
What distinguishes this contractor is their commitment to thorough diagnostics and transparent service. Rather than performing quick fixes, their technicians conduct comprehensive system evaluations, identifying issues like ventilation disconnects, insulation deficiencies, and electrical irregularities that other contractors may overlook. This methodical approach, combined with their willingness to educate homeowners on equipment purchases and necessary components, sets them apart from typical service calls. Their 24/7 availability means customers never face prolonged waits during Tyler summers when AC failures become urgent.
Customers consistently praise specific team members by name. Manager Tony personally follows up with callers experiencing emergencies, offering guidance on equipment selection and connecting them with technicians like Sadarrion and Jason, who arrive within scheduled windows and communicate 30 minutes before arrival. One reviewer described a same-day water heater replacement completed in approximately one hour, with technicians handling the Lowe's pickup of the purchased unit. Another customer appreciated the discovery of previously unknown ventilation and insulation issues during a smart thermostat installation, work they described as worth every dollar.
Across 484 reviews, customers frequently mention rapid response times and same-day service availability. Positive reviews highlight technician professionalism and thorough system diagnostics, while a single negative review from 2023 cites performance concerns with an installed cooling unit. Most five-star reviews name specific technicians and describe detailed, educational service experiences.
| Sunday | Open 24 hours |
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| ThursdayToday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
Complete residential cooling system installation, including new unit selection guidance and professional setup.
Diagnostic services, repairs, and filter changes to restore and maintain cooling performance.
Emergency water heater replacement, including unit pickup from retailers and professional installation.
Installation of smart thermostats with comprehensive system evaluation during appointment.
Detailed inspection identifying ventilation disconnects, electrical issues, and insulation deficiencies.