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About Francis Heating & Cooling, LLC
Francis Heating & Cooling, LLC operates in Tyler, Texas as a heating contractor carrying a 4.6-star rating compiled from 10 customer reviews. The business handles residential heating and cooling systems, serving Tyler and surrounding East Texas communities. Multiple reviewers note they work on both air conditioning and heating equipment, with capabilities spanning emergency repairs to complete new system installations.
Reviewers consistently highlight the company's responsiveness during urgent situations. Emily Hullum describes calling at 7pm on a Saturday evening and receiving arrival within 45 minutes, with the outdoor unit repaired in under 30 minutes. Another reviewer notes the team arrived before 6:30am before school started to diagnose a heating issue. Quality Storage mentions after-hours service calls and new system installations alongside standard maintenance work.
Kyle emerges as the primary technician mentioned across multiple five-star reviews, described as prompt, fast-working, and professional. Leslie recounts Francis Heating & Cooling stepping in to help her grandmother after another company failed to maintain the system properly. The company also serves commercial properties, with one reviewer noting their management company has used Francis exclusively across 60+ properties for several years.
What Customers Say
Nine of ten reviewers awarded five stars, praising same-day emergency response, fair pricing, and technician Kyle's professionalism. The single one-star review cited missed calls from the owner, a complaint not echoed in positive feedback.
Services
AC Repair & Maintenance
Diagnostic services, tune-ups, and repairs for air conditioning systems including same-day emergency calls.
Heating Repair & Maintenance
Heating system diagnostics, tune-ups, and repairs for both residential and commercial properties.
New System Installation
Complete new HVAC system installation for homes and businesses replacing older equipment.
After-Hours Emergency Service
Emergency response outside standard business hours including weekends and evenings.
Commercial HVAC Service
Ongoing maintenance and repair services for property management companies with multiple locations.