Heating & Air Conditioning

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About Heating & Air Conditioning
Heating & Air Conditioning has served Tyler, TX and surrounding East Texas communities for years, earning a 4.6-star average across 15 verified reviews. The company operates Monday through Sunday from 9 AM to 5 PM, providing consistent availability that local homeowners increasingly depend on during brutal summer months when temperatures regularly push into the triple digits. While the business data doesn't specify exact licensing details or year founded, the review volume and rating demonstrate sustained service quality that separates established contractors from seasonal operators. Tyler residents benefit from a contractor who answers calls locally at (903) 252-1264 and understands the specific demands of humid East Texas summers.
What distinguishes this contractor emerges most clearly in reviewer feedback rather than marketing claims. Multiple customers praise efficient installations and repairs completed in under three hours, including ductless unit setups that eliminate traditional ductwork headaches and an A/C dismantle that another contractor apparently could not handle. A notable case involved a 40-year-old unit that Courtney Patterson thought required full replacement, the team repaired it instead, saving thousands. The consistent theme across positive reviews centers on problem-solving rather than upselling, with technicians taking time to explain options and check entire systems rather than just addressing immediate complaints.
Customer stories provide the most compelling evidence of this contractor's approach. Jonathan Stober specifically named Casey and crew for on-time arrival and early completion of two new unit installations in a townhome, a contrast to the no-show experience John described in his negative review. Tarren Gato noted the technician was both knowledgeable and polite, checking everything thoroughly rather than rushing through a ticket. For Tyler homeowners facing sudden AC failures during August heat waves, the positive reviews suggest Casey and his team respond with urgency and transparency. The one negative review describes a scheduling failure rather than poor workmanship, indicating scope for improvement in communication systems while not undermining the technical competence praised across seven other reviews.
What Customers Say
Seven of eight reviewers awarded 5 stars, praising efficient work completed in under three hours. Technicians named in reviews, Casey, plus an unnamed professional noted for politeness, receive direct credit for successful installations and repairs. The sole 1-star review cites a no-show scheduling failure rather than technical shortcomings, representing a communication issue rather than quality concern.
Working Hours
| Sunday | 9 AM–5 PM |
| Monday | 9 AM–5 PM |
| TuesdayToday | 9 AM–5 PM |
| Wednesday | 9 AM–5 PM |
| Thursday | 9 AM–5 PM |
| Friday | 9 AM–5 PM |
| Saturday | 9 AM–5 PM |
Services
AC Repair & Maintenance
Diagnose and repair cooling failures, electrical issues, and refrigerant problems; includes system tune-ups.
Heating Repair & Maintenance
Fix heating system failures, thermostat malfunctions, and winter heating emergencies.
Ductless Mini-Split Installation
Install ductless single-zone and multi-zone systems eliminating traditional ductwork completely.
New HVAC System Installation
Complete new unit installations for homes and townhomes, including proper sizing and setup.
System Dismantle & Removal
Remove old equipment safely, including units other contractors could not dismantle.
Ductwork Repair & Optimization
Fix ducts, address airflow problems, and optimize distribution throughout homes.
Emergency Repair Services
Same-day response for sudden failures, though availability should be confirmed in advance.