Klay’s A/C & Heat

Klay's A/C & Heat has served Tyler, Texas and surrounding East Texas communities including Overton for over 15 years. The owner-operated business holds all required state licensing and maintains a perfect 5.0-star rating across 10 verified customer reviews. Homeowners in Smith County and nearby neighborhoods trust this contractor for both emergency repairs and planned equipment upgrades, with multiple reviewers noting they were referred by family members and neighbors.

What distinguishes Klay's A/C & Heat from larger HVAC companies is the owner's hands-on approach and transparent pricing philosophy. Reviewers consistently mention receiving options before major work begins, with fair estimates that surprised customers expecting higher bills. The contractor handles heat pump systems, including units over 20 years old, and provides same-day diagnostic service when equipment fails during extreme weather.

Customer stories from reviews reveal the personal attention homeowners receive. One reviewer described how Klay arrived the same day when their AC failed completely, while another noted the technician declined payment for a minor adjustment that required no parts. Rick Houck's review describes a full system replacement where the crew noticed an unrelated issue and fixed it without additional charges, then left the garage cleaner than they found it.