Randy's Heating and Air Conditioning

Randy's Heating and Air Conditioning serves Tyler, Texas, and the surrounding East Texas region with a 4.3-star average drawn from 14 customer reviews. This local contractor handles residential heating and cooling systems, addressing common issues like AC failures, system tune-ups, and new equipment installations. Reviewers describe the team as responsive and concerned with getting the job done correctly, with several noting reasonable pricing compared to other area contractors.

Customers repeatedly mention same-day or quick-response service when their systems fail, particularly during Tyler summer heat waves. One reviewer noted a $50 service call fee, which falls in line with typical area rates. The contractor offers annual maintenance contracts that include two inspections per year and a 15% parts discount, encouraging proactive system care rather than waiting for emergency breakdowns.

Don Polk's review specifically names Randy and James, describing how they solved a heating and air problem quickly to restore comfort. Another reviewer recounts how the team performed a thorough inspection and cleaning to get a unit running in a short timeframe after diagnosis. These scenarios reflect the contractor's focus on diagnostic accuracy and efficient repairs rather than recommending unnecessary replacements.