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Claim Your Free PageAbout Unique HVAC & PTac Service
Unique HVAC & PTac Service is an air conditioning contractor serving Tyler, TX with a strong track record built across residential and commercial clients. With 28 verified reviews averaging 4.7 out of 5 stars, the company has earned consistent praise for responsiveness and fair pricing. Technicians here take on projects ranging from routine AC maintenance to PTAC unit cleaning at hotels and light appliance repairs inside the home. Tyler homeowners and property managers dealing with a broken washer or a commercial building full of packaged terminal units have found help at this address.
The company specializes in PTAC (packaged terminal air conditioner) systems, a niche that few Tyler contractors market openly. Their commercial work includes large-scale cleanings , jobs spanning 120 PTAC units across multiple hotel properties , that require coordination and scheduling most residential shops cannot accommodate. Positive reviews frequently mention affordability alongside quality, suggesting this contractor competes on value rather than premium pricing. Because no website text was available at the time of this listing, specific brand partnerships or certifications have not been independently confirmed; interested customers should ask about equipment brands carried during their first call.
Jignesh Patel manages two hotels and called on Unique HVAC & PTac Service to clean approximately 120 PTAC units over four days. In his review, Patel credited technician Charlene by name, noting she remained professional and responsive throughout the job, and he committed to scheduling the same work annually. Tina Louise described a different kind of visit , a washer repair completed during a same-day service call. She noted the technician was kind to her two-year-old son and returned for a second visit without friction. These two reviews illustrate a contractor willing to pivot from commercial air conditioning to in-home appliance work on request, a flexibility that generated repeat business and warm referrals.
What Customers Say
Six of eight reviews award 5 stars, with reviewers specifically citing fair pricing, friendly demeanor, and on-time arrival. Two 1-star reviews report unreturned calls and unannounced no-shows after diagnostic visits. The negative pattern appears confined to communication responsiveness rather than repair quality.
Services
PTAC Unit Cleaning and Maintenance
Full cleaning and inspection of packaged terminal air conditioners at hotels, motels, and commercial buildings; capable of large-scale multi-unit jobs.
Air Conditioning Repair and Maintenance
Diagnostic and repair services for residential and light commercial AC systems, including tune-ups and part replacement.
Same-Day and Emergency Service
Urgent repair calls are accommodated, with reviewers noting same-day arrival for unexpected breakdowns.
Washer and Appliance Repair
Light appliance repair inside the home, including washer service requested outside standard HVAC scope.
Pressure Washing Services
Exterior cleaning of decks, driveways, and building facades, sometimes combined with AC unit cleaning during a single visit.