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Claim This BusinessBaker Distributing Company has operated as an HVAC supply hub in Orem for over two decades, evolving from its origins as A & H Supply into the current Baker Distributing brand. The facility holds a 3.8-star rating drawn from 12 customer reviews, with operating hours from 7 AM to 5 PM Monday through Friday. Located at 271 Exit in Orem, this supplier serves contractors throughout Utah County, including Provo, American Fork, and the surrounding Wasatch Front communities. Unlike traditional HVAC contractors, Baker Distributing functions as a trade-only supplier, providing equipment, parts, and supplies exclusively to licensed HVAC professionals.
What distinguishes Baker Distributing from general contractors is its wholesale distribution model. The operation stocks aggressively priced products in mass quantities and varieties, offering contractors a one-stop source for equipment and components. The Orem location operates with an in-house team focused on counter service and inventory management, catering specifically to professional installers rather than residential customers. This trade-only approach allows the supplier to maintain lower pricing structures while serving the professional trade community.
Recent customer feedback highlights the impact of the current management team under Polo, whom longtime customer Steve Short credits with transforming the Orem branch into a top-notch operation over the past several years. Reviewers note that Polo and his team have developed a reputation for polished counter service and strong product knowledge, with one 35-year industry veteran specifically calling out the team's expertise. However, potential customers should note that this supplier does not sell to homeowners directly, as confirmed by a reviewer who was turned away when attempting to purchase without a contractor license.
Of 6 detailed reviews, 3 award 5 stars praising inventory depth and staff expertise while 2 award 1 star citing customer service issues and refusal to sell to non-contractors. Positive reviews specifically name Polo and his team, while negative reviews cite communication problems and the trade-only policy that limits access for homeowners.
| Sunday | Closed |
| Monday | 7 AM–5 PM |
| Tuesday | 7 AM–5 PM |
| Wednesday | 7 AM–5 PM |
| ThursdayToday | 7 AM–5 PM |
| Friday | 7 AM–5 PM |
| Saturday | Closed |