Utah Rainbow

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About Utah Rainbow
Utah Rainbow operates as a Rainbow vacuum cleaning system supplier in Orem, Utah, serving customers throughout Utah County. The business maintains a 4.1-star rating across 46 customer reviews and is open Monday through Friday from 11 AM to 6 PM. Their storefront provides sales, service, and supply ordering for the Rainbow product line, which combines vacuuming with air purification capabilities. Customers can access how-to videos, warranty information, and parts ordering through their website utahrainbow.com.
What distinguishes Utah Rainbow is their focus on a single product line, the Rainbow system, rather than offering multiple vacuum brands. This specialization means technicians develop deep expertise with one system's inner workings, filters, and accessories. The product line serves dual purposes: traditional vacuuming and air purification, a feature several reviewers with allergies and asthma specifically mentioned appreciating. The business maintains a service department for maintenance and repairs, and their website provides video resources for customers who prefer DIY troubleshooting.
Customer experiences reveal varied interactions with the service team. One reviewer described a technician who took time to answer questions during a first service visit after nearly five years of ownership, though the appointment did not include internal cleaning as the customer had expected. Another reviewer noted the demonstration process extended well beyond the stated timeframe, creating frustration with the sales approach. A third customer praised the system's performance for managing household allergies and asthma, calling it aspectacular product.
What Customers Say
3 reviews show mixed sentiment: positive feedback cites allergy relief and thorough technicians, while negative feedback targets the sales experience. 1 reviewer specifically mentioned filter replacement costs ($75, expected every 5 years). No reviewers mention emergency service or same-day availability.
Working Hours
| Sunday | Closed |
| Monday | 11 AM–6 PM |
| Tuesday | 11 AM–6 PM |
| Wednesday | 11 AM–6 PM |
| ThursdayToday | 11 AM–6 PM |
| Friday | 11 AM–6 PM |
| Saturday | Closed |
Services
Rainbow Vacuum Sales
Full system sales including the main unit, attachments, and carpet cleaning head.
Filter & Parts Supply
Replacement filters, hoses, and internal components available through their supply ordering system.
Annual Maintenance & Tune-ups
Service appointments for inspection, filter checks, and component replacement.
Warranty Repairs
Coverage for motors, spinner assemblies, and covered components under the product warranty.
Air Purifier Functionality
The Rainbow system's built-in air purification mode for improving indoor air quality.