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Claim This BusinessAppliance Care has earned a 4.9-star rating across 734 reviews while serving Alexandria, Virginia and the greater DMV region. Technician Atta Hadi leads the team, handling repairs on household appliances ranging from refrigerators and freezers to dishwashers and washing machines. The company maintains consistent weekday and Saturday hours from 8 AM to 8 PM, closing on Fridays and Sundays, which allows flexibility for working homeowners to schedule service outside standard business hours.
What distinguishes Appliance Care is the combination of diagnostic speed and follow-through documented across multiple reviews. Technicians typically arrive with the necessary parts on hand, completing repairs in a single visit and avoiding the back-and-forth that frustrates homeowners. When a repair requires additional research, the team returns the next day rather than declaring the job complete prematurely. This approach has generated near-universal five-star ratings from customers who needed problems solved correctly the first time.
J Ben called on Atta Hadi the night before Thanksgiving when a freezer full of food was at risk, and Hadi squeezed in the emergency visit to prevent spoilage. Flecia Dahir's refrigerator repair took more than two hours on the first visit, and when the issue persisted, the team returned the following day and worked until they identified the root cause. Both reviewers specifically praised Hadi's ability to diagnose problems that other service calls had missed, describing him as a master who handles what other technicians cannot.
All six reviewers award five stars, with Atta Hadi named explicitly in four of those reviews for diagnostic skill and professionalism. Flecia Dahir's scenario highlights the company's commitment to multi-visit resolution, while J Ben's account documents a holiday-weekend emergency response. No negative reviews are present in the available sample.
| Sunday | Closed |
| Monday | 8 AM–8 PM |
| Tuesday | 8 AM–8 PM |
| Wednesday | 8 AM–8 PM |
| ThursdayToday | 8 AM–8 PM |
| Friday | Closed |
| Saturday | 8 AM–8 PM |
Diagnosis and repair of compressor issues, cooling failures, and sealed system problems in refrigerators and stand-alone freezers.
Fixes for drainage issues, spray arm failures, and electrical or water supply problems in dishwasher units.
Troubleshooting and repair of washing machine motor, pump, and drum assembly failures on most major brands.
Service for cooktop burners, oven heating elements, and integrated downdraft ventilation systems including Jenn-Air models.
Emergency and scheduled repairs for upright and chest freezers, including blower and sealed system components.
On-site fault isolation and repair recommendations when multiple symptoms or intermittent failures make the root cause unclear.