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About Appliances Pro, Inc.
Appliances Pro, Inc. operates as an appliance repair service serving Alexandria, Fairfax County, Prince William County, and Loudoun County from a Manassas base. With a 3.7-star rating compiled from 3 customer reviews, the company handles refrigerator, oven, stove, washer, dryer, dishwasher, and garbage disposal repairs. Service hours extend daily from 5:00 AM to 10:00 PM, accommodating same-day requests and offering a free service call with completed repairs.
Appliances Pro markets itself on same-day reliability and a first-visit fix guarantee. The companypromises a complimentary service call when repairs proceed, distinguishing its offering from competitors who charge for diagnostics alone. This approach targets homeowners facing unexpected appliance failures who need resolution without incremental assessment fees.
Customer feedback reveals mixed but informative service experiences. One reviewer described a scenario where a technician diagnosed a refrigerator as unrepairable, only to have the unit resume function after a manual defrost resolved ice accumulation, prompting advice to seek independent verification. A contrasting review praised rapid Saturday response, with the team arriving within 30 minutes to address a washing machine drainage issue on an upper floor. These accounts illustrate the importance of specific problem diagnosis and response time variability.
What Customers Say
One negative review cited misdiagnosis of a refrigerator issue, while a positive review highlighted a 30-minute response time for an urgent drainage problem. The single 1-star review advises obtaining a second opinion before committing to repairs, whereas both higher-rated reviews emphasize speed and problem resolution.
Services
Refrigerator Repair
Diagnosis and repair of cooling failures, ice maker malfunctions, and temperature inconsistency issues in residential refrigerators.
Oven and Stove Repair
Service for heating element failures, temperature calibration problems, and ignition issues in residential cooking equipment.
Washer Repair
Resolution of drainage problems, spin cycle failures, water inlet malfunctions, and leaking issues in washing machines.
Dryer Repair
Repair of heating failures, tumbling mechanism issues, and venting problems in residential clothes dryers.
Dishwasher Repair
Fixing drainage clogs, cleaning performance issues, water inlet faults, and leak detection in dishwasher units.
Garbage Disposal Repair
Diagnosis and repair of jammed, leaking, or non-functional garbage disposal units.